Dear Shaheen Users,
We would like to share that during the planned Shaheen outage for 3rd Aug, we have encountered problems and system was not upgraded due to a performance issue. We are working with our vendor HPE to resolve the performance issue. The upgrade will be re-scheduled and announced for a later date.
As previously communicated, we would also like to remind you about the upcoming announced maintenance periods below.
If you have any questions or concerns, please contact us at help@hpc.kaust.edu.sa.
If you have any questions or concerns, please contact us at help@hpc.kaust.edu.sa.
Sincerely,
The KSL Team
The KSL Team
We would like to inform you of two subsequent planned outages in support of the Shaheen Phase 2 (GPU compute nodes) installation:
- August 19–24: Required to integrate the GPU Slingshot network into the system
- September 1–5: Required to extend the project filesystem.
During this second outage, Shaheen will remain available but only the/scratchfilesystem will be accessible. The project filesystem will be taken offline for the extension work.
Please note that the GPU system will not enter production during this phase. These extended outages are critical to enable the next stage of Shaheen’s development.
We kindly ask all users and PIs to plan their work accordingly and thank you for your understanding and support during these essential upgrades.
If you have any questions or concerns, please contact us at help@hpc.kaust.edu.sa.
Sincerely,
The KSL Team
The KSL Team