Dear Shaheen Users,

We would like to share that during the planned Shaheen outage for 3rd Aug, we have encountered problems and system was not upgraded due to a performance issue. We are working with our vendor HPE to resolve the performance issue. The upgrade will be re-scheduled and announced for a later date.

As previously communicated, we would also like to remind you about the upcoming announced maintenance periods below.
If you have any questions or concerns, please contact us at help@hpc.kaust.edu.sa.

Sincerely,
The KSL Team

We would ...

Dear Shaheen Users,

 

This is a reminder of the upcoming planned maintenance for Shaheen, scheduled to begin at 08:00 on Sunday, August 3, and expected to conclude by the end of Monday, August 4. We reserve Tuesday, August 5 as at risk period.
As previously communicated, this maintenance is essential to support system improvements and will include a complete system upgrade, covering the programming environment, firmware, and management subsystem. This work is part of the broader Shaheen upgrade project.

 

In addition, we would like to inform you ...