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Shaheen Scratch Filesystem Restored

Dear Shaheen Users,

We are pleased to inform you that the scratch filesystem is now back in service.

We sincerely apologize for any inconvenience caused by this unexpected disruption. If you encounter any issues or require further assistance, please do not hesitate to reach out to us at help@hpc.kaust.edu.sa.

Thank you for your understanding and patience.

Published: 26/11/2024 - 18:10
Unplanned Downtime for Scratch Filesystem

Dear Shaheen Users,

We regret to inform you that the scratch filesystem on Shaheen is currently experiencing an unplanned hang. Our team is actively working towards a resolution as quickly as possible.

We understand the inconvenience this may cause to your workflows and sincerely apologize for the disruption. Based on our current assessment, we expect the scratch filesystem to be operational again by early afternoon today.

We will keep you updated with any changes to the timeline. Thank you for your patience and understanding as we address this matter.

If ...

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Published: 26/11/2024 - 13:08

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