Dear Shaheen Users,
We regret to inform you that the scratch filesystem on Shaheen is currently experiencing an unplanned hang. Our team is actively working towards a resolution as quickly as possible.
We understand the inconvenience this may cause to your workflows and sincerely apologize for the disruption. Based on our current assessment, we expect the scratch filesystem to be operational again by early afternoon today.
We will keep you updated with any changes to the timeline. Thank you for your patience and understanding as we address this matter.
If you have any immediate concerns or need further assistance, please do not hesitate to contact us at help@hpc.kaust.edu.sa